Customer Service/Support

Job Description

● Manage incoming phone calls and solve all queries

● Identify and assess customers’ needs to achieve satisfaction

● Build sustainable relationships and trust with customer accounts through open and interactive communication

● Provide accurate, valid, and complete information by using the right methods/tools

● Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

● Keep records of customer interactions, process customer accounts, and file documents

● Follow communication procedures, guidelines and policies. Take the extra mile to engage customers

Duration: 2 Months, 3 Months and 6 months

Perks and Benefits:
● Certificate of Completion of Internship
● Letter of Recommendation if performed well
● Remarkably cohesive, growth-oriented, and professional environment
● Inter-organization working experience
● Exposure to Educational Institutions and NGOs
● Free Counselling Sessions till the end of the internship which is worth 2100 INR per session

Location: Work from Home

Selection Procedure:

● CV Screening
● Portfolio Assessment
● Online Interview

No. of Openings: 15